Dear Verizon,
I do not appreciate you LOWERING my internet speed. For a few years. I have had the 20MBPS downstream package, which ran at 20.3MBPS. How nice of you to go over slightly. A few days ago, the company announced speed increases for all, especially in competitive markets. The new low tier is said to be 25MBPS/15MBPS. Nice. However, not only has my speed not been increased yet, but it seems that a few hundred KBPS are missing off my downstream. I now max out at 19.3 MBPS. This is unacceptable. Is this how you make room for the extra bandwidth you are giving away? I’ll be expecting 25/15 by the end of next week.
love,
Portfolioso
Edit: Verizon says nothing is wrong. True, nothing is wrong, except for the fact that some engineer throttled my speed and didn’t inform the morons answering the phones.
AnnoyancesFiOS
Now Verizon is pissing me off
June 26, 2009
Computer/ Tech Related, Rants
No Comments
Portfolioso
Dear Verizon,
I do not appreciate you LOWERING my internet speed. For a few years. I have had the 20MBPS downstream package, which ran at 20.3MBPS. How nice of you to go over slightly. A few days ago, the company announced speed increases for all, especially in competitive markets. The new low tier is said to be 25MBPS/15MBPS. Nice. However, not only has my speed not been increased yet, but it seems that a few hundred KBPS are missing off my downstream. I now max out at 19.3 MBPS. This is unacceptable. Is this how you make room for the extra bandwidth you are giving away? I’ll be expecting 25/15 by the end of next week.
love,
Portfolioso
Edit: Verizon says nothing is wrong. True, nothing is wrong, except for the fact that some engineer throttled my speed and didn’t inform the morons answering the phones.
AnnoyancesFiOS