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Now Verizon is pissing me off

June 26th, 2009 6:40am Leave a comment

Dear Verizon,

I do not appreciate you LOWERING my internet speed. For a few years. I have had the 20MBPS downstream package, which ran at 20.3MBPS. How nice of you to go over slightly. A few days ago, the company announced speed increases for all, especially in competitive markets. The new low tier is said to be 25MBPS/15MBPS. Nice. However, not only has my speed not been increased yet, but it seems that a few hundred KBPS are missing off my downstream. I now max out at 19.3 MBPS. This is unacceptable. Is this how you make room for the extra bandwidth you are giving away? I’ll be expecting 25/15 by the end of next week.

love,
Portfolioso

Edit: Verizon says nothing is wrong. True, nothing is wrong, except for the fact that some engineer throttled my speed and didn’t inform the morons answering the phones.

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